FAQs

General

Is Gleamr an Australian company?

Yes. We are based in Gold Coast, Australia. All orders will be sent from within Australia.

How can I contact Gleamr?

You can contact us 24/7 via email at support@gleamr.com.au.
You can also DM us via Instagram @gleamr_official.

Products

What makes Gleamr different?

Our gel toe strips areUV-free and 100% pre-cured, meaning no lamps, no curing, and no waiting.They’re made withreal gel, giving you a salon-quality shine that’s instantly ready to wear — anywhere, anytime.

How long do they last?

Your Gleamr pedicure is designed to stay flawless for two weeks or more, even through daily life, shoes, and showers.For best results, avoid water for the first few hours after application.

Do I need a UV lamp or top coat?

Nope! Gleamr’s pre-cured gel technology means no lamp or extra top coat is needed.
Each strip already has a smooth, glossy finish that stays shiny and chip-resistant.

How do I remove them?

Simply soak your toes in warm water for a few minutes, then gently lift the edges and peel off slowly.You can also apply a bit of cuticle oil to help loosen the strip — no acetone, no damage, just healthy nails underneath.

Are they safe and non-toxic?

Yes! Gleamr is made with a clean beauty formula — HEMA-free, TPO-free, and free from 18 other common nail toxins.No harsh chemicals, no fumes — just safer, kinder beauty.

What is the full list of ingredients?

Strip glue:

Ethyl Acetate, Polymethyl Methacrylate, Styrene/Butadiene Copolymer, Quartz.

UV-coating:

Isobornyl Acrylate, Glycidoxypropyl Trimethoxysilane.

Color (may contain):

UNIPURE White LC981, Titanium Dioxide, CI 15850, CI 42090, CI 47005,

UNIPURE Black LC989, Iron Oxide.

Can I use them on my hands too?

They’re specially shaped for toes, although they will stick to fingernails no problem. (We are currently working on the manicure strips too!)

How should I store them?

Keep your unused strips in a cool, dry place, sealed in their pack.
This helps preserve their adhesive and shine for your next application.

Shipping

How long will it take to dispatch my order?

We use Australia Post to deliver our parcels. We strive to dispatch all orders within 48 hours of placement. You will receive an email from us with your tracking number once your order is dispatched. Please not that during sale periods or new product launches there may be delays due to large quantities of orders.

Can I change my delivery address or cancel after order?

We cannot cancel your order or change the address if the order has been dispatched. Please check all your details carefully before placing your order. If you wish to cancel your order after the dispatch, you will need to return your order back for us for a refund. We deduct $10 for shipping & handling for all refunds.

I haven’t received an order confirmation?

Please check you spam or junk folder first and ensure that the email address you have entered is a correct and valid email address. If you still cannot find the order confirmation, please email us viasupport@gleamr.com.au

What countries do you ship to?

Currently we only offer shipping within Australia only.

Returns & Exchange

Can I return the products?

We accept returns on unopened and unused items only.

What if my product arrived damaged or faulty?

We are very sorry that happened! Please
contact us viasupport@gleamr.com.auwith your order number and the name and we will
assist you further.

How long does it take to process the return?

We process your return within 48 hours after
receiving the returned items. Bank Card refunds can take 5-10 to appear on your bank statement.